Cavell & Sage – Terms of Service
Effective Date: May 27, 2025
Welcome to Cavell & Sage! By accessing or using our website, booking services, or purchasing products through our site, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of or restrict the use of this site by others. Any unauthorized use may result in termination of your access.
2. Booking & Appointments
Appointment bookings made through our website are considered confirmed only once you receive a confirmation email.
By booking, you agree to our cancellation and no-show policy as outlined on our Cancellation Policies page.
We reserve the right to refuse service to anyone who violates our zero-tolerance policy for discrimination or abusive behaviour.
For the health and safety of our clients and staff, Cavell & Sage reserves the right to refuse service if the condition of the nails, skin, or surrounding area presents a risk of infection, injury, or if it is otherwise unsuitable for treatment. This includes, but is not limited to, open wounds, fungal infections, or other contraindications that may prevent us from performing services safely and effectively.
3. Payments
All prices listed on the website are in CAD and are subject to change without notice.
Full or partial payment may be required at the time of booking, depending on the service.
We use secure third-party payment processors. Cavell & Sage does not store your credit card information.
4. Cancellations & No-Shows
Please refer to our Cancellation Policy for details on rescheduling, late cancellations, and no-shows. By booking, you acknowledge and accept these terms.
5. Gift Cards & Promotions
Gift cards and promotional offers are non-refundable and may be subject to expiration and other limitations.
We reserve the right to change or discontinue promotions at any time without notice.
6. User Conduct
By using our website or visiting our location, you agree not to:
Harass, threaten, or disrespect staff or other guests.
Post or transmit any unlawful, harmful, or abusive content via our site.
Attempt to access our systems or data without permission.
7. Privacy
We respect your privacy. Please see our Privacy Policy for details on how we collect, use, and protect your personal information.
8. Limitation of Liability
Cavell & Sage is not liable for any indirect, incidental, or consequential damages that may arise from the use of our website or services. Our liability is limited to the amount paid for the service in question.
9. Modifications
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website or services after changes implies acceptance of the revised Terms.
10. Contact
If you have any questions about these Terms, please contact us at:
Cavell & Sage Spa and Wellness
cavellsagespa@gmail.com
(613)-885-6534